Are your products discreetly packaged?

Yes — all orders are shipped in plain, unmarked packaging with no reference to our store or the items inside. Your privacy is our top priority.

What materials are your toys made from?

We only stock toys made from body-safe materials such as medical-grade silicone, ABS plastic, stainless steel, or glass. All are free from harmful chemicals like phthalates.

How do I clean and care for my toy?

Most toys can be cleaned with warm water and a mild, unscented soap or a dedicated toy cleaner. Always check the product description for specific care instructions and ensure the toy is fully dry before storing.

Do you offer returns or exchanges?

For hygiene reasons, we cannot accept returns of opened products. However, if your item is faulty or damaged on arrival, we will gladly replace it. Please contact our support team within 7 days of delivery.

Are your toys waterproof?

Many of our toys are waterproof or splashproof, but it varies by product. Look for the IPX rating or check the product description before use.

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Delivery times depend on your location and shipping method chosen at checkout.

Can I use lubricants with my toy?

Yes — but for silicone toys, use water-based lubricant to protect the surface. For glass, metal, or ABS toys, you can use water-based, silicone-based, or hybrid lubricants.

Are your products suitable for beginners?

Absolutely. We have a wide range of beginner-friendly products with simple controls, softer sensations, and detailed guides to help you choose the right toy.

Is shopping on your website secure?

Yes — our website uses SSL encryption to protect your personal and payment information.

Do you ship internationally?

Yes — we offer discreet international shipping to many countries. Rates and delivery times vary based on your location.